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How the systems work

We're not a tool you buy. We're the people who run it.

Most software hands you a dashboard and wishes you luck. We do the opposite. We map the work, make it run itself, then keep it running.

How onboarding works: we sit down together and listen, you tell us what you need and we sort it into one plan, we build the system around how your customers actually talk, we wire it up to run itself, then we run it for you.

One example

A tiler's day, handled end to end.

An enquiry comes in. It gets answered in minutes, followed up if it goes quiet and, once the job's done, turned into a review. You didn't touch any of it.

9:02
Enquiry in

An enquiry lands from the website.

9:02
Search in mailM
Inbox
S
Sinéad ByrneWebsite enquiry · Bathroom retileAbout 8 m², happy to send photos. Any day after 5 suits.
9:02
T
Topline TilesOrder #4471 dispatchedYour order is on its way and should arrive…
Mon
R
RevenueYour statement is readySign in to view your latest statement…
Mon
9:02
Filtered

Checked before anyone is bothered.

9:02
Enquiry check9:02
Real jobBathroom retile
In your areaRathmines · 4 km
Not spamNamed, real number
Passed to Mark
9:03
Reply in a minute

Answered in Mark's voice while he's busy.

9:03
SSinéad
Text Message · SMS
Hi Sinéad, thanks for getting in touch about the bathroom retile. Mark will call you today after 5.
Delivered
Perfect, thanks. Talk to Mark then.
9:03
You're pinged

The details land on Mark's phone.

9:03
Tuesday 14 September9:03
StacksmithNew lead · Bathroom retileSinéad · Rathmines · callback after 5pm
now
Thu 9:00
One gentle nudge

Only if it goes quiet. Never more than one.

9:00
SSinéad
Tue 9:03
Hi Sinéad, thanks for getting in touch about the bathroom retile. Mark will call you today after 5.
Thu 9:00
Hi Sinéad, just checking you got our message. Still happy to price the retile whenever suits.
Job done
Ask for the review

The moment it's finished, the review is asked for.

16:40
Brennan Tiling4.9 ★★★★★ (213) · Tiler in Dublin
OverviewReviewsPhotosAbout
S
Sinéad B.1 review
★★★★★just now

Couldn't recommend Brennan Tiling more. Tidy work and Mark rang back the same day.

Three stages

Map it. Build it. Run it.

One team from the first call to the day-to-day. Nothing for you to learn.

Stage 01

We map your operation

First we map how the work actually flows: who calls, what they ask, what makes them book, and where enquiries go missing.

  1. 01Who calls, what they ask, and what makes them book.
  2. 02Where enquiries go missing today.
  3. 03Which automation to build first.

A plan you can read in five minutes, not a proposal you need a meeting for.

The first month

What actually happens after you say go.

Week 1

We sit with you, learn how enquiries actually flow, and map what to automate first.

Week 2

The first system goes live, handling the work we mapped together.

Week 3

We tune it on real enquiries and real customers, not test data.

Week 4

It runs on its own. We keep watch and send you what it handled.

What you get
It just works, without you
One number to ring if you ever need us
It changes when your business changes
A flat monthly fee, no surprises
What you don't
✕A tool to learn and babysit
✕A login you forget exists
✕Another job on your plate
✕A contract you can't get out of

Let's build the first one.

Book a call and we'll tell you what we'd automate first, and what it'd look like once it runs itself.

Book a call